Exato Technologies

Incorporated in 2016, Exato Technologies Limited is a customer transformation partner providing technology-driven solutions to enhance the customer engagement and operational efficiency of businesses. Built around CXaaS and AI-as-a-Service, the company's offerings focus on enhancing how businesses serve and communicate with their consumers.Exato Technologies develops intelligent, scalable solutions leveraging artificial intelligence, automation, and cloud platforms that deliver smarter, faster customer service.The company operates a team of over 60 engineers in India, catering to both domestic and international clients across markets like the USA and Singapore through global delivery partnerships. Technology collaborations with NICE Ltd., Acumatica, and Mitel further support Exato Technologies in offering integrated solutions on customer experience, ERP, and unified communications.The company works with renowned clients, including MakeMyTrip, RBL Bank, IGT Solutions Pvt. Ltd., IKS, and WNS, bringing customer experience solutions that are scalable, resilient, and outcome-driven.The service portfolio of Exato Technologies includes but is not limited to CX and Analytics, Unified Communications and Infrastructure, and Exato IQ. It serves major industries like Banking, Financial Services and Insurance (BFSI), Healthcare, Retail, Telecom, Manufacturing, and IT/ITeS & BPO/KPO.As of 31st August 2025, the company has 134 permanent employees.