Updating Permanent Fund Know Your Customer Details Online via Universal Account Number Portal: A Step-by-Step Guide

EPFO Simplifies Compliance Process for Salaried Individuals

The Employees' Provident Fund Organisation (EPFO) has made it easier for employees to update their provident fund (PF) know-your-customer (KYC) details through the online portal using their Universal Account Number (UAN). This move is part of a wider effort to streamline compliance, reduce paperwork, and ease the claim settlement process for salaried individuals.

In the 2025-26 financial year, EPFO settled a record 8.31 crore claims, a significant increase from the 6.01 crore claims settled in the previous year. Of these, 5.51 crore were advances or partial withdrawals, highlighting the ease of access to PF accounts and enabling members to draw upon their savings to meet their needs.

Updating KYC Details through the Member Portal

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To update their KYC details, employees must log in to the UAN member portal using their UAN, password, and enter the OTP. They should then go to the "manage" tab and click on the "KYC" option. This section allows them to upload and link important documents such as Aadhaar, PAN, bank account details, and passport details.

The process for updating Aadhaar involves entering the Aadhaar number and name as per the document. The system then verifies the details via an OTP sent to the mobile number linked to Aadhaar. For PAN, the process is similar, though the verification is done through the income-tax database. PAN and Aadhaar should be linked.

In addition to Aadhaar and PAN, bank account details are also critical, especially for claim settlements. Employees must provide their updated bank account number, IFSC code, and name as per bank records. Accuracy is important here, as mismatches can delay withdrawals or transfers.

Once the details are submitted, they are not approved instantly. The current employer must digitally verify the KYC information. Only after the employer's approval does the status change to "verified" on the portal. In some cases, Aadhaar-based KYC may be auto-approved if it is already validated.

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Importance of Keeping KYC Information Up to Date

It is essential to keep KYC information up to date for smooth PF operations. This ensures faster claim processing, reduces the risk of rejection, and enables seamless transfer of PF accounts when changing jobs. Members should also be aware that inconsistencies in personal details across documents can cause delays, particularly when withdrawing funds.

Under the upcoming EPFO 3.0 framework, members may soon be able to withdraw up to 75 percent of their balance from their accounts using an ATM card.