Swiggy Raises Platform Fee by 17% to Rs 17.58 Per Order

Swiggy Raises Platform Fee to Rs 17.58, Matching Zomato's Rate

Financial Summary

Swiggy, India's leading food delivery platform, has increased its platform fee to Rs 17.58 per order, marking a 17% increase from Rs 14.99. This move follows Zomato's recent effective platform fee hike to Rs 17.58, including GST.

Platform Fee Comparison

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Swiggy's platform fee of Rs 17.58 is inclusive of GST, while Zomato charges a base platform fee of Rs 14.9 with an additional Rs 2.68 levied as GST, making the total payable amount Rs 17.58.

Recent Hikes

This is the fourth time Swiggy has increased its platform fee in the past seven months. Zomato had raised its platform fee to Rs 12 in September 2025, while Swiggy increased its fee to Rs 14 during the festive season rush. Zomato has since increased its base fee to Rs 14.9, a 19% jump from Rs 12.5.

Revenue Impact

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The platform fee remains a small component of the total order value but has a significant impact at scale. Food delivery platforms such as Swiggy and Zomato process an estimated 4.3-4.5 million orders daily, resulting in sizable gains in absolute terms.

Industry Trends

Platform fees have become a standard across digital commerce, with platforms such as food delivery, ecommerce, fashion, and ticketing routinely adding small per-order charges to offset costs and improve operating leverage.

Conclusion

The latest hike signals further increases in platform fees are likely as companies continue to lean on small, incremental charges to improve unit economics. The increasing reliance on platform fees reflects limited room to manoeuvre elsewhere, with restaurants pushing back on commissions and competition intensifying.