Swiggy Hikes Platform Fee by 17% Amid Industry-Wide Rate Adjustments
Swiggy Raises Platform Fee, Citing Rising Expenses
Swiggy, India's leading food delivery app, has increased its platform fee from Rs 14.99 to Rs 17.58 per order, following a similar move by Zomato. This decision has sparked criticism on social media over rising online food costs.
Market Analysis
Zomato and Swiggy dominate the Indian food delivery market, with Ownly and other new entrants attempting to disrupt the space. Swiggy's platform fee hike comes as the company faces rising losses, with its consolidated net loss growing 33% to Rs 1,065 crore in Q3 FY26.
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Fees Comparison
| Company | Current Platform Fee | New Platform Fee |
|---|---|---|
| Zomato | Rs 14.90 | - |
| Swiggy | Rs 14.99 | Rs 17.58 |
| Magicpin | - | Rs 12 |
Rise in Platform Fees
Swiggy's platform fee has increased steadily since its introduction at Rs 2 in 2023, rising to Rs 6, Rs 10, Rs 12, Rs 15, and now Rs 17.58. Zomato has also raised its platform fee by 19% from Rs 12.50 to Rs 14.90, with its revenue rising over 200% to Rs 16,315 crore in the same quarter.
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Impact on Consumers
The gradual rise in platform fees has led to criticism from consumers, with some users expressing frustration over the increasing cost of food delivery. As one user noted, the platform fee is "slowly becoming the actual price of the food."
Investor Takeaway
Investors should be cautious of rising costs in the food delivery industry.
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